Help Desk Technician
Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!
About Our Client: We are hiring for a reputable software company in KSA known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients.
The Role: As a Help Desk Technician, you will provide technical support and assistance to end-users. You will troubleshoot hardware and software issues, resolve technical problems, and ensure a high level of customer satisfaction.
What You'll Do:
- Respond to and resolve help desk requests
- Troubleshoot hardware and software issues
- Install, configure, and maintain IT equipment
- Provide user training and support
- Document support activities and solutions
- Stay updated on the latest IT technologies and best practices
What We're Looking For:
- 0-2 years of experience in IT support
- Strong knowledge of computer hardware and software
- Excellent problem-solving and communication skills
- Ability to work in a fast-paced environment
- Customer-oriented mindset
Benefits:
- Competitive salary
- Health insurance
- Professional development opportunities
- Flexible working hours
- Supportive and dynamic work environment
- Department
- IT
- Role
- IT Management
- Locations
- Saudi Arabia
- Employment type
- Full-time
About Jadeer
Jadeer is an HR solutions company that helps businesses build high-performing teams. We connect companies with the right talent, develop effective HR strategies, manage employee relations, automate HR processes, and streamline operations.
Our expert team leverages industry knowledge, technology, and proven processes to understand each client's unique needs and provide tailored solutions to help them succeed - whether filling critical roles, scaling teams, enhancing processes, or achieving short-term goals.
Help Desk Technician
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