Job Title: Head of Strategic Business Unit (SBU) – IT Services

Location: Jeddah, KSA

Reporting to: CEO

Position Overview

The Head of the Strategic Business Unit (SBU) – IT Services will play a pivotal role in driving the growth, profitability, and operational excellence of our IT Services division, with a primary focus on the healthcare IT sector. Reporting directly to the President, this role demands strong commercial acumen, strategic vision, and leadership skills to lead a team, manage technical projects, and achieve financial objectives.

Key Responsibilities

• Strategic Leadership: Develop and implement strategies to achieve business growth and profitability for the SBU, with a particular focus on healthcare IT services and solutions.
• Commercial Growth: Drive sales and marketing initiatives to generate leads, increase revenue, and expand market share in the MENA region.
• Operational Excellence: Oversee the implementation of IT consulting, project management, compliance, and training services, ensuring high client satisfaction and operational efficiency.
• Team Management: Lead and manage teams across sales, presales, business analysis, and technical delivery, fostering collaboration and professional development.
• Client Engagement: Build and maintain strong relationships with key clients, ensuring successful project delivery and high retention rates.
• Financial Oversight: Prepare and monitor budgets, analyze financial performance, and ensure cost management to maximize profitability.
• Market Expansion: Identify and seize opportunities for growth in the GCC and MENA regions, with a specific focus on the Saudi Arabia market.

Qualifications

• MBA or a Master’s degree in Business, IT, or a related field.
• Minimum 10 years of senior management experience, preferably within the IT or healthcare industry.
• Proven experience in leading and growing operations across multiple countries, particularly in the MENA/GCC regions.
• Strong understanding of IT consulting, project management, and healthcare compliance (HIMSS).
• Exceptional communication, strategic planning, and financial management skills.

Key Competencies

• Strategic and entrepreneurial mindset with a results-driven approach.
• Strong leadership and team-building capabilities.
• Commercial acumen with expertise in sales and marketing.
• Excellent organizational, analytical, and decision-making skills.

Benefits

• VIP Family Medical Insurance.
• Social Insurance.
• Business Mobile Line.
• 1-month fully covered business trip annually to the KSA work location.

This job description provides a framework for the role of General Manager – IT Services, focusing on driving growth, operational efficiency, and excellence in IT outsourcing solutions. The ideal candidate will possess a dynamic blend of commercial, technical, and leadership skills to ensure the success of the SBU in a competitive market.