Are you passionate about creating a seamless and welcoming experience for new employees? Our company, a leader in industry innovation, is searching for a dedicated Onboarding Coordinator to join our forward-thinking team. This is your chance to make a crucial impact by ensuring new team members have a positive start with us.

Why Join Us?

At our company, we value collaboration, growth, and a dynamic work environment. By becoming a member of our team, you will play a crucial role in shaping the employee experience and contributing to our mission of excellence.

Key Responsibilities in Onboarding

• Develop and update onboarding materials (Orientation guides, Trainee Checklist, etc.).
• Coordinate with other teams to prepare necessary equipment, compliance checklist, and all required certifications for new hires.
• Set up or update new hire accounts in HR systems and software.
• Dispatch new hires to training classes after verifying all compliance aspects.
• Send welcome emails to new hires or graduates with onboarding schedules and login instructions.
• Schedule and conduct orientation or onboarding sessions for new hires.
• Introduce key policies and procedures for each LOB (code of conduct, Protocols, knowledge centers, etc.).
• Verify compliance with Client requirements for each LOB while dispatching or before login.
• Collaborate with department heads to schedule role-specific training sessions.
• Create all necessary credentials for training tools, systems, and Apps for either Company or Client.
• Assign mentors or team leaders to new employees for guidance.
• Follow up on and track to close any pending onboarding for new hires.
• Collect feedback from new hires regarding their onboarding experience.
• Suggest and adjust onboarding materials and processes based on feedback.
• Maintain accurate records of dispatching activities and onboarding activities.
• Participate in HR team meetings to discuss onboarding effectiveness and improvements.
• Update and maintain onboarding metrics and reports for management review.
• Participate in data analysis to identify trends and areas for improvement in the onboarding process.

Skills and Experience We Value

• Bachelor’s degree.
  
• 0 ~ 1 year of experience in an administrative role.
  
• English Level B2+ is a must.
  
• Strong organizational and prioritizing skills.
  
• Must be proficient in Microsoft Office Suite.
  
• Ability to work in a dynamic environment.
  
• High attention to detail and problem-solving skills.
  
• Friendly and approachable demeanor.
  
• Passion for helping others and improving employee experiences.

Work Conditions:

• Location: hybrid 2 days from site.
• Working Hours: From 04:00 PM to 01:00 AM.
• Working Days: Monday to Friday.

Make a Difference Today!

If you're ready to contribute to a thriving company and enhance the onboarding experience for new employees, we would love to hear from you. Apply now and become an integral part of our vibrant team. Start your journey with us today and help shape the future of our organisation.