Digital Account Manager
We are thrilled to present a rewarding opportunity for a highly organized professional to join our team.We are in search of a dedicated individual poised to build and maintain strong digital client relationships, driving customer satisfaction and business growth while ensuring optimal time management and communication.
Role Overview:
We are seeking an experienced and dynamic Digital Marketing Specialist to join our team. The ideal candidate will have a strong background in managing a variety of online marketing channels and a proven track record of working within digital marketing agencies. The role requires extensive experience in B2B marketing, with the primary objective of transitioning into a Digital Account Manager position. This is a senior-level role, requiring 3 to 5 years of relevant experience.
Key Responsibilities
- Client Relationship Management: Develop and maintain strong relationships with clients, becoming their primary point of contact for all digital account needs. Ensure client satisfaction through continuous engagement and feedback loops.
- Project Management: Oversee the planning, execution, and completion of client projects, adhering to timelines and maintaining quality standards. Effectively manage time and resources to deliver optimum results.
- Team Collaboration: Work collaboratively with cross-functional teams to align on client needs and project objectives, leveraging each team member's strengths to ensure project success.
- Communication: Facilitate clear and effective communication with clients and internal teams. Ensure all stakeholders are informed and updated on project status and any arising issues.
- Technical Expertise: Demonstrate solid technical experience with digital tools and platforms. Provide clients with insightful and practical digital solutions to enhance their operations.
- Language Proficiency: Utilise excellent English language skills for crafting reports, emails, and presentations to ensure professional and clear communication.
Skills and Competencies
- Exceptional ability in Time Management for juggling multiple projects and deadlines.
- Strong focus on Customer Service to enhance client satisfaction and retention.
- Outstanding Teamwork skills to collaborate effectively within and across teams.
- Excellent Communication skills for clear articulation of ideas and feedback.
- Extensive Technical Experience with digital platforms and a proficient user of Microsoft Office.
- Superior English Proficiency for effective client and team communication.
Qualifications and Experience
- 3-5 years of experience in digital marketing, with a focus on B2B strategies.
- Proven experience working within digital marketing agencies.
- Expertise in managing and optimizing digital marketing campaigns across multiple channels.
- Strong understanding of SEO, PPC, social media marketing, content marketing, and email marketing.
- Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
- Analytical mindset with the ability to interpret data and provide actionable insights.
- Proficiency in using digital marketing tools and platforms such as Google Analytics, SEMrush, HubSpot, and others.
- Ability to work independently as well as part of a team, managing multiple projects and deadlines effectively.
- - Previous experience in a Digital Account Manager role or similar client-facing position.
- Certification in Google Ads, Google Analytics, or other relevant digital marketing certifications.
Be a Part of Our Success!
If you're passionate about enhancing digital client experiences and thrive in a collaborative and dynamic setting, we look forward to your application. Join [Company Name] and contribute to our innovative journey toward excellence in digital account management.
- Employment type
- {none: "Do not show", fully: "Full-time", part: "Part-time", contract: "Contract", temporary: "Temporary", apprenticeship: "Apprenticeship", internship: "Internship", volunteer: "Volunteer"}
- Seniority Level
- Professional
About Jadeer
Jadeer is an HR solutions company that helps businesses build high-performing teams. We connect companies with the right talent, develop effective HR strategies, manage employee relations, automate HR processes, and streamline operations.
Our expert team leverages industry knowledge, technology, and proven processes to understand each client's unique needs and provide tailored solutions to help them succeed - whether filling critical roles, scaling teams, enhancing processes, or achieving short-term goals.
Digital Account Manager
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