Future Group is Hiring:  Business Development Department  Manager

About Future Group

Future Group is a global leader in translation, localization, and business solutions — empowering organizations worldwide to connect with customers across languages, markets, and cultures. For more than 30 years, we’ve partnered with Fortune 500 companies and leading brands to deliver excellence, innovation, and impact.

As we continue expanding our operations and partnerships, we’re looking for an ambitious Business Development  Department Manager to lead and inspire high-performing teams in a fast-paced, target-driven environment.

About the Role

We’re seeking a seasoned  Business Development Manager with 10–15 years of experience in sales leadership and call-center management. The ideal candidate is a people-focused leader with a proven record of driving revenue growth, coaching teams, and building strong client relationships across telemarketing, telesales, inbound, and outbound operations.

You’ll be at the heart of our growth journey — building and leading dynamic teams, mentoring talent, and delivering measurable business results in a motivating and collaborative culture.

What You’ll Do

Sales Leadership & Strategy

-Lead the sales team toward achieving ambitious KPIs and financial targets.

-Design and execute growth-driven business development strategies.

-Manage multiple offshore accounts in telemarketing, telesales, and customer engagement.

-Analyze performance data and implement plans for improvement.

Team Building & Coaching

-Build, train, and motivate sales and call-center teams to deliver exceptional performance.

-Identify training needs and supervise onboarding for new hires.

-Foster a culture of ownership, accountability, and teamwork.

Operational Excellence

-Oversee both inbound and outbound call center operations.

-Ensure service quality, process efficiency, and compliance across teams.

-Collaborate cross-functionally to enhance client satisfaction and operational results.

Business Development & Client Relations

-Identify new markets, clients, and partnerships to expand business opportunities.

-Represent Future Group with professionalism and credibility in every interaction.

Why Join Future Group?

-Hybrid Work Model – Flexibility to balance performance and well-being.
-Competitive Compensation – A highly rewarding package with a strong variable incentive plan.
-Global Exposure – Collaborate with diverse teams and international clients.
-Career Growth – Continuous learning and advancement opportunities.
-Empowering Culture – Work in a dynamic environment that values innovation, collaboration, and impact.

What You’ll Bring

-10–15 years of experience in sales or business development leadership, preferably within call center/BPO settings.

-Strong background managing telemarketing, telesales, and customer care operations.

-Proven success in achieving and exceeding financial targets.

-Excellent leadership, communication, and mentoring skills.

-Strategic thinker with strong analytical and decision-making abilities.

-Bachelor’s degree in Business, Marketing, or related field (MBA is a plus).

Ready to Join Our Journey?

Be part of a global organization that values people, innovation, and performance.
Apply now and help shape the future of growth at Future Group.